Accessibility Statement

Introduction
We are committed to making our website https://www.eglo.com/ accessible in accordance with the European Accessibility Act (Directive (EU) 2019/882) and applicable national accessibility legislation. Our goal is to provide easy and unrestricted access for all users, particularly those with disabilities.
This statement describes the accessibility status of our website, measures taken to remove barriers, and options for contact and feedback.

Scope of this Statement
This accessibility statement applies to the website https://www.eglo.com/.

Service Description
On this website, we provide the following services:

• Online sale of lighting products: We sell luminaires, lamps, lighting accessories and decorative items through our online shop
• Product information: Detailed descriptions and technical specifications of our lighting products
• Blog: Informative articles about lighting and interior design
• FAQ section: Answers to frequently asked questions about products and services

Applicable Accessibility Requirements
Our website complies with the requirements of:

• European Accessibility Act (Directive (EU) 2019/882)
• European Standard EN 301 549
• Web Content Accessibility Guidelines (WCAG) 2.1 at conformance level AA
• Applicable national accessibility legislation in EU member states

Compliance Status
Our website meets the requirements of the European Accessibility Act and national implementing legislation, and conforms to the Web Content Accessibility Guidelines WCAG 2.1 at conformance level AA.

Implementation of Accessibility
We use Accessibe, an advanced AI-powered solution for implementing digital accessibility, which provides the following features:

Technical Implementation
AI-powered optimization: Our website uses a background AI application that continuously optimizes accessibility. This application adapts the website's HTML code and optimizes functionality and behavior for screen readers and keyboard navigation.

ARIA support: We implement ARIA attributes (Accessible Rich Internet Applications) and various behavioral modifications to ensure that blind users with screen readers can read, understand, and use the website's functions.

Supported User Profiles
Our website offers various profiles for different needs:

• Epilepsy Safe Profile: Eliminates the risk of seizures from flashing or blinking animations and dangerous color combinations
• Vision Impaired Profile: Adjustments for various visual impairments such as tunnel vision, cataracts, glaucoma, and others
• Cognitive Disability Profile: Assistive features for users with autism, dyslexia, and other cognitive impairments
• ADHD Friendly Profile: Reduces distractions and noise for better concentration
• Screen Reader Profile: Optimized for screen readers like JAWS, NVDA, VoiceOver, and TalkBack
• Keyboard Navigation Profile: Enables complete operation via keyboard

Accessibility Features
Screen Reader Optimization:

• Meaningful form labels
• Descriptions for interactive icons
• Validation guidance for form inputs
• Role assignments for buttons, menus, and dialog boxes
• Automatic image descriptions through AI-based object recognition
• OCR technology for text in images

Keyboard Navigation:

• Complete navigation with Tab and Shift+Tab keys
• Dropdown menu operation with arrow keys
• Closing elements with Esc key
• Button and link activation with Enter key
• Skip links with Alt+2 for content overview
• Keyboard shortcuts: "M" (menus), "H" (headings), "F" (forms), "B" (buttons), "G" (graphics)

Customizable Display:

• Adjustable font type, size, spacing, and line height
• Various color contrast profiles (light, dark, inverted, monochrome)
• Color scheme adjustments for titles, texts, and backgrounds
• Highlighting of important elements
• Animation stopping for epileptics
• Audio muting

Compatibility

Our accessibility solutions are compatible with:

Browsers: Google Chrome, Mozilla Firefox, Apple Safari, Opera, Microsoft Edge

Screen Readers: JAWS, NVDA, VoiceOver, TalkBack (for Windows and macOS)

Assistive Technologies: Various assistive technologies and input aids

Non-Accessible Content

Despite our comprehensive efforts, the following areas may have limitations:

• PDF Documents: Some older PDF documents may not be fully accessible. We are continuously working to replace these with accessible versions.
• External Videos: Third-party videos may have limitations regarding subtitles or audio descriptions.

We continuously work to identify and eliminate existing barriers.

Consumer Information

Company: EGLO USA, INC.

Address: 30725 Solon Industrial Parkway, Solon, OH 44139

Email: info@eglo.com

Website: https://www.eglo.com/

Reporting Barriers and Contact

If you encounter barriers on our website or need assistance using it, please contact us. We welcome your feedback and strive to resolve reported barriers as quickly as possible.

Contact:

• Email: info@eglo.com
• Address: 30725 Solon Industrial Parkway, Solon, OH 44139

We typically respond to inquiries within 5 business days.

Enforcement and Market Surveillance

If you do not receive a satisfactory response to your accessibility-related communications, you may contact the competent market surveillance authority in your country.

Competent Market Surveillance Authority: Please contact the national market surveillance authority responsible for accessibility in your EU member state. A list of authorities can be found on the European Commission's website.

Alternative Dispute Resolution

Consumers may also seek redress through alternative dispute resolution mechanisms available under consumer protection law in their respective EU member states, including:

• Consumer protection authorities
• Recognized disability rights organizations
• Alternative dispute resolution bodies
• Judicial proceedings where applicable

Preparation Process of this Statement

This statement was created through internal and external assessments using the following methods:

• Automated testing with Accessibe tools
• Manual accessibility assessments
• Testing with assistive technologies
• User feedback evaluation
• Compliance verification against WCAG 2.1 Level AA

Review and Update of this Statement

This statement has been prepared with the utmost care and is regularly reviewed and updated to meet current requirements and standards. We review this statement at least annually and whenever significant changes are made to our website or accessibility features.

Created: 26.06.2025

Last updated: 26.06.2025

Technical Standards

This website has been designed and tested to conform with:

• WCAG 2.1 Level AA success criteria
• EN 301 549 v3.2.1 accessibility standard
• European Accessibility Act requirements for digital services

Languages

This accessibility statement is available in multiple languages. For country-specific information and local language versions, please visit the relevant country pages on our website.