Information on delivery times
To cancel your order, let us know by email as soon as possible.
Upon cancellation of your order, you will receive a confirmation email and a refund will be processed.
If you submit an order on a weekend or bank holiday, the order will be processed on the next working day.
We always process your order quickly to ensure short delivery times. If you cancel an order when the order has already been dispatched, please refuse the parcel when delivery is attempted and email us as soon as possible.
If the product(s) has already been delivered, we ask you to leave it in its original packaging and to register the return using the instructions for the complaint process under point 1 "Report a complaint".