Information on delivery times
In order to guarantee a quick and smooth processing of the return, we would appreciate if you follow the instructions below carefully.
Register your return with us by email. Please enter your order number and the items to be returned here.
We will then send you a shipping label by email.
Please package the goods in such a way that they can withstand the return shipment without damage. At best in the undamaged original shipping packaging. Kindly stick the label on the shipping box so that the original shipping label can no longer be seen (or best still, to remove the shipping label if necessary). Please bring the package to the nearest branch of the shipping service provider, fully packed.
Unfortunately, we have no influence on the pick-up date.