Shipping & Delivery

Shipping information

Shipping fee: RM 35 per item

Shippable only to West Malaysia

Delivery partner: J&T Express

Shipping

If an article has not been delivered to you properly, you may report to us for immediate assistance

Please send us a short description and photos of the item via email by clicking the button below.

Please also include the article number, your order number and invoice number

You can also specify your preferred solution right away so that it can be initiated as quickly as possible. You will then receive an email from us with the next steps.

Information on delivery times

In order to guarantee a quick and smooth processing of the return, we would appreciate if you follow the instructions below carefully.

Register your return with us by email. Please enter your order number and the items to be returned here.

We will then send you a shipping label by email.

Please package the goods in such a way that they can withstand the return shipment without damage. At best in the undamaged original shipping packaging. Kindly stick the label on the shipping box so that the original shipping label can no longer be seen (or best still, to remove the shipping label if necessary). Please bring the package to the nearest branch of the shipping service provider, fully packed.

Unfortunately, we have no influence on the pick-up date.